FAQ

Our mission is to deliver the most comfortable and supportive footwear, empowering you to move confidently through life. Sore feet shouldn’t hold you back. Step into comfort, step into your best self—unstoppable, ambitious, and joyful. Walk, run, and conquer your world with ease.

How do we help alleviate plantar fasciitis and heel pain?

kingkiki shoes have arch support to align the foot and multi-cushioned soles to absorb impact. This helps alleviate fascia pain and pressure points at the heel. Our shoes enhance comfort and relieve heel pain associated with plantar fasciitis and heel spurs.

How can I order ?

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process.

What payment methods can I use ?

PayPal
Credit/Debit Card (Checkout via PayPal)

How do we prepare orders?

We have professional warehouses and personnel. Once you place an order, we will process and ship the package according to your address. It may take 1- 3 business days to process and ship the package.

Where can i find my tracking code?

Your tracking code is included in your shipping confirmation email. Please allow 1 to 3 business days for the tracking information to be updated on the logistics tracking websites. If you require assistance, feel free to reach out to us with your order number or the email address you used to place the order at service@kingkiki.com.

How can I get the latest information about products and promotions?
You can subscribe to our email newsletter to be the first to know about new product releases, promotions and special offers. You can also follow our social media pages to get the latest updates and customer feedback.

Need Help?

You can contact our customer Support team via e-mail:service@kingkiki.com

Our customer support is available Monday to Friday: 9:00am-6:00pm.

Average answer time: 24-48h.

If you have any questions about your purchase, we will do everything we can to resolve your issue.